Automation-focused Systems Engineer with 10+ years of experience in designing, integrating, and optimizing scalable infrastructure in cloud-native environments. Strong Linux advocate with deep technical acumen in automation, DevOps, and systems architecture. Skilled in mentoring, documentation, and fostering cross-functional collaboration. Proven ability to deliver innovative solutions that drive cost savings, reduce incident response times, and elevate organizational resilience.
• Spearheaded the 'Bring Your Own Key' (BYOK) initiative, securing $6M in recurring revenue and satisfying key enterprise customer requirements.
• Discovered and resolved critical cloud misconfigurations, saving $3M annually in AWS infrastructure costs.
• Orchestrated the onboarding of multiple business units to Kubernetes with zero service disruptions.
• Designed and implemented an extensible CLI tool for managing asynchronous jobs, significantly reducing MTTR and boosting operational visibility.
• Developed a reusable SRE tooling pipeline that reduced tribal knowledge dependencies and improved incident recovery workflows.
• Facilitated alignment and collaboration across multiple teams to deliver infrastructure projects on time and within budget.
• Led incident response and resolution efforts during on-call rotations.
• Investigated and remediated system vulnerabilities.
• Designed and launched custom exams for major clients including Google, Elastic, Chef, SUSE, Linux Foundation, and VMWare.
• Fully automated provisioning and grading of exam environments across diverse tech stacks, rapidly adapting to client needs.
• Supported pre-sales efforts by answering technical inquiries and delivering customized product demonstrations tailored to client needs.
• Owned all post-sale account management activities, serving as the primary point of contact to drive customer success, retention, and growth.
• Expanded company offerings into recruitment-focused products.
• Mentored junior engineers and built documentation/playbooks, reducing escalations and supporting career development within the team.
• Contributed to internal infrastructure and codebase supporting AWS and GCP hybrid environments for exam delivery and tooling.
• Delivered 2–3 custom AWS deployments per week, adhering to compliance standards (e.g., PCI, HIPAA).
• Authored a Python-based automation framework to accelerate builds, cutting deployment failure rates in half.
• Enhanced customer satisfaction by creating custom tools in Bash and Python that streamlined onboarding and troubleshooting.
• Supported knowledge sharing through active contributions to internal wikis and public blog content.
• Acted as a technical liaison to educate clients on distributed systems and DevOps best practices.
• Marketable Skills Achievement Award: Linux RHCT
• Marketable Skills Achievement Award: Information Security & Assurance
1. Henderson, Wes (December 19, 2015). The Anatomy of an SSH Connection. necrux.com.
2. Henderson, Wes (December 19, 2015). (S)FTP(S) or: How I Learned to Stop Worrying and Love File Transfer. necrux.com.
3. Henderson, Wes (April 28, 2015). Understanding and Adopting a Cloud Mindset for your Emerging Business. Rackspace.
4. Henderson, Wes (April 28, 2014). An Overview Of Disaster Recovery And Mitigation In The Cloud For Emerging Businesses. Rackspace.
• Lead classroom 3D printing demonstrations.
• Conduct Internet safety classes.
• Design and print 3D awards/merch for the school.
Wes Henderson — whendersonii@gmail.com — (210) 589-0628